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Business Process Management (BPM) - Students |
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Principal Supervisor: Prof. Michael Rosemann Associate Supervisor: Assoc. Prof. Glenn Stewart and Prof. Peter Green (UQ) Expected Completion: August 2008 Title: Business Process Management Governance Abstract: Business Process Management (BPM) has increasingly been adopted by organisations with the goal of achieving competitive advantage (performance) or compliance to regulatory environments (conformance). Traditional organisational governance has been observed to be insufficient for process-oriented management due to its classical focus on a functional hierarchy. There is a need for a better defined and coordinated approach towards BPM. The implication of this process perspective also means changes in the design and administration of individual roles and their responsibilities within the organisations in order to facilitate BPM (Gulledge Jr. & Sommer, 2002). At the same time, the concept of governance has increasingly been applied to BPM within organisations as a coordinated approach towards BPM. While the body of knowledge on well-established governance types such as corporate governance or IT governance is substantial, current literature has only modestly started to explore the specific issues of BPM governance. This research will undertake the first step in conceptualising BPM governance. In particular, this research will identify how organisations can define and apply roles and responsibilities and relate these to decision-making processes. The research will be informed by insights from three longitudinal case studies and a proposed survey with the BPMG.
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