BPM Training

[Print-friendly version]

International Competence for Local Excellence

Experience the State of the Art in Business Process Management!

Learn to discover, model, analyse, improve, implement and execute your business processes. The globally recognised BPM Group at Queensland University of Technology offers a wide range of courses and on-site seminars to increase your process management capabilities.

The BPM Challenge

Improving business processes is on top of the agenda for chief and senior executives. This requires a solid understanding of current and future business processes and their alignment with business objectives. Business Process Management (BPM) is an integrated set of concepts, methods and tools surrounding the definition, implementation, execution and improvement of business operations. The demand for BPM is driven by demands for increased operational excellence and cost-effective compliance practices. BPM forms a widely recognised aligning foundation for IT projects and is a key issue in discussions related to outsourcing and mergers. An increasing body of proven process standards such as ITIL and SCOR provides benchmarks. Not surprisingly, global analyst firms have identified Business Process Management as the number one priority of CIOs for a number of years.

Our offerings

BPM Training is a growing professional service provided by Queensland University of Technology's Business Process Management Group (BPM Group). Organisations throughout government and business are increasingly demanding specialised and definitive knowledge and skills in the disciplinary area of Business Process Management relevant to their environments and stakeholder bases. In response, QUT's BPM Training intentionally seeks to raise the level of interest, competence and excellence; made possible via a platform of internationally seasoned instructors with sound academic and professional experience.

BPM Training offers customized professional training packages in a range of topics, including:

• Business Process Management
• Business Process Modelling with BPMN
• Business Process Modelling with Event-driven Process Chains
• Business Process Lifecycle Management
• Service-oriented Architectures, and
• Workflow Management

No other Business Process Management training facility in Australia can lay claim to the robust thought-leadership of the team behind our BPM training. Extensive publications, a rich international network and continuous involvement in relevant R&D activities ensure that our BPM training remains cutting-edge yet at the reach of organisations of different sizes. Courses and seminars range from beginner to advanced levels of knowledge and skill and can be customised to suit organisational, professional and/or student learning needs.

Target audience

Our seminars address the needs of both public and private organisations that want to strengthen and improve their Process Management capabilities. We cover topics relevant for IT staff involved in BPM initiatives, business personnel involved in process modelling projects, and executives involved in process management and strategic development projects.

Multiple certification options are available, ranging from attendance certificates to academic certifications chargeable towards post-graduate university courses.

Courses and costs

We provide flexible seminars customized to client needs. Our offerings range from one-day executive awareness seminars to multiple-module seminars conducted over several weeks. Find examples of our courses online at www.bpm-training.com or contact us directly for a quote.

The pricing models for our offerings are highly competitive and depend on the agreed contents, duration, type of certification and duration.

Seminars can be repeated to allow for more participants. Special arrangements can be negotiated upon request.

Training seminars usually run as a series of one-day workshops (9:00am - 5:00pm). The course fee will include all course material, assignments and comprehensive feedback to all submitted assignments. Client-specific teaching case studies based on actual business needs can be negotiated upon request and entail additional fees.

Client testimonials and pictures

BPM Training delivered a five day BPM seminar for 11 representatives from RoadTek, Brisbane in 2006. QUT instructors were Michael Rosemann, Jan Recker, Marlon Dumas and Tonia de Bruin (missing).

A number of RoadTek staff have recently completed Business Process Management Training with QUT as a means of understanding how best to identify areas for process and organisation improvement in RoadTek. The training occured at a high level and was excellent for RoadTek's business needs. Since we did the training we have been inundated by business areas requiring assistance to analyse their business and project areas. As the director who undertook the course I personally recommend it and will be spreading the methodology through the Financial Services area I manage as well as the rest of RoadTek.

Stephen Harbot , Director (Financial Services)
Commercial Business Support
Floor 6, 295 Ann Street , Brisbane
P: +61 7 3032 3436 M: +61 418 726 139

Further quotes:

• “The training occurred at a high level and was excellent for our business needs. As the director who undertook the course I personally recommend it and will be spreading the methodology through the Financial Services area I manage as well as the rest of our company.”
• “Much more enjoying and challenging of preconceptions than I anticipated.”
• “The organisation of the seminar from registration to finish was excellent.”
• “Excellent relevance to today's market's needs.”
• “It was spot-on for my requirements.”
• “Pitched at correct intellectual level; real life examples; humour; tasks in the case study and constructive feedback on the day and afterwards.”
• “QUT were prepared to provide good, 'real world' knowledge to the group.”
• “The groundwork to develop this course to match our needs was well orchestrated and paid off. The professionalism of all presenters was refreshing.”

Contact

Please log on to www.bpm-training.com for further information on our offerings, sample seminar agendas and pricing information.

On www.bpm-training.com there is also a contact form to make inquiries and bookings.